View our Measurement Guide to explore your mounting options and get step-by-step instructions.

We understand measuring for your own shades can be intimidating. If your measurements turn out to be incorrect, we have you covered.

• Shades too big? Send them back and we will trim them to size at no additional cost.
• Shades too small? Send them back and we will remake your shades within 5 inches of your original order for 50% off.

Our solar screen shades are tightly woven to reduce incoming light and UV rays and provide you with more privacy.

• 1%: An extra-tight weave that darkens the room for ultimate privacy.
• 3%: Allows a bit more light and views to shine through. Good for heavy sun exposure.
• 5%: Our "happy medium." Get clear views outside while blocking others' views inside.
• 10%: Clear view that still reduces glare and heat. Works best with minimal direct sunlight.

Learn more about our transparency options for roller shades, coupled shades, and cellular shades.

We offer 12V low-voltage smart motors that can be powered by hardwire, plugin or internal/external battery. Line voltage 120V is available hardwired or plugin. Get more details.

Absolutely! We know how important it is to see the color and texture of a fabric or hardware in person before committing to a new window shade system.

Order FREE fabric samples, and/or hardware samples for just $1 each.

The MSX One with Mounting Plate comes fully assembled and installs with mounting clips as one piece. This option is a bit simpler to install.

For the MSX One without the Mounting Plate, you must install the brackets first, then manually click the shade roll into each bracket. This option will give your shades a “cleaner” look.

View our Installation Guide for more information.

All orders are made by hand at the MSX warehouse in Scottsdale, Arizona. Orders typically ship within 7-10 business days. Standard shipping averages about 3-5 days.

Cell shades, blade shades, bottom-up shades and oversized/coupled shades may take a couple days longer to customize and send — but we promise these one-of-a-kind products are worth it.

We offer FREE shipping in the U.S.A.

Simply return the shade to us, and we will either alter it for free or make you a brand-new shade at a 50% discount. Note that any new adjustments must be of equal or lesser value to your original selections to avoid additional charges.

If an item is out of stock or on back order, a Modern Shade Xpress customer service representative will contact you promptly after submitting your order to help you change or cancel it.

We’ll send a shipment update and tracking number to your email, phone or both, depending on the contact information you provide.

Some of us are unluckier than others when it comes to snail mail. The good news is, we stand behind our orders and take every measure to deliver on our promises.

If for some reason your order does not arrive, contact us and we will address it ASAP.

Because all shades are custom fabricated to your specifications, we do not accept returns. However, if your initial measurements or selections are incorrect, we'll fix that for you at little or no charge.

We also back every product with our Total Trust Warranty, as well as Measurement Insurance and Product Selection Insurance.